GARUDIC Terms of Service

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the GARUDIC real-estate intelligence platform and related services (the “Service”). By creating a GARUDIC account, including by signing up through Google, or by using the Service, you agree to these Terms. Your acceptance is recorded with the version number shown at the top of this page. If you do not agree to these Terms, do not create an account or use the Service.

2. About GARUDIC

GARUDIC is a real-estate intelligence platform that provides property discovery, listings, informational insights, and related tools. Unless a separate written agreement says otherwise, GARUDIC is not a real-estate brokerage, law firm, licensed valuer, surveyor, or government authority, and does not provide regulated professional services. The Service is operated by GARUDIC Multi-Services.

3. Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to create an account. You must have the legal capacity to enter into these Terms, and you may not use the Service if you are prohibited from doing so under applicable law or sanctions.

4. User Accounts

You agree to provide accurate, current, and complete information when creating an account, and to keep it up to date. You are responsible for safeguarding your credentials and for all activity under your account. Notify us immediately of any unauthorized use. We may refuse, suspend, or limit accounts in accordance with these Terms.

5. Property Information

Information displayed by GARUDIC may come from different sources, including users, public records, third-party providers, and automated collection. Property information can change without notice, may be incomplete or out of date, and is provided for informational purposes only. Nothing displayed in the Service constitutes an offer, a warranty of condition, title, or availability, or professional advice. You should independently verify important property information with the relevant owners, authorities, and qualified professionals before acting on it.

6. Property Listings

If you create a listing, you are responsible for its accuracy, lawfulness, and your right to publish it. GARUDIC does not independently verify every listing; where a listing or detail is verified by a GARUDIC feature, that will be explicitly indicated in the product. We may remove content that violates these Terms or applicable law.

7. Property Documents and Evidence

You may only upload documents and evidence that you have the right to upload, and you must not upload falsified or altered documents. Uploaded documents may be used to operate the related feature, including verification where that is the stated purpose. Do not upload sensitive documents that a feature has not requested. You are responsible for the documents you submit.

8. AI-Generated Information

Some insights in the Service are generated by automated systems, including artificial intelligence. These outputs are informational only, may be incomplete, outdated, or incorrect, and are not legal, financial, valuation, investment, or tax advice. AI-generated insights do not replace a qualified lawyer, valuer, surveyor, financial advisor, or government authority. Always verify important property information independently before making decisions.

9. Verification and Accuracy Disclaimer

We do not guarantee the accuracy, completeness, timeliness, or availability of information in the Service. Where the product offers a verification feature, its scope is limited to what the product explicitly states. You remain responsible for confirming critical property details with government records and qualified professionals.

10. User Responsibilities

You agree to use the Service lawfully and respectfully, to publish only accurate and authorized content, to respect the rights of other users, and to keep your account information current. You are responsible for reviewing information before relying on it.

11. Prohibited Activities

You must not:

• Use the Service for unlawful, fraudulent, or misleading purposes.
• Publish false, unauthorized, or infringing listings or content.
• Impersonate any person or misrepresent your affiliation.
• Scrape, bulk download, or systematically extract content without our prior written permission.
• Interfere with or disrupt the Service, or attempt to circumvent security or access controls.
• Upload malware or content that harms the Service or other users.
• Resell or provide the Service to third parties as a commercial service without authorization.

12. Intellectual Property

The Service, including its software, design, text, graphics, and logos, is owned by GARUDIC or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. You retain ownership of content you submit, and you grant GARUDIC a worldwide, royalty-free license to host, store, display, and process that content as needed to operate and improve the Service. You represent that you have the necessary rights to content you submit.

13. Third-Party Services

The Service may include or rely on third-party services, such as Google sign-in, payment processors, maps providers, and links to external websites. Those services are governed by their own terms and policies, and their availability may change. GARUDIC is not responsible for third-party services.

14. Payments, Billing, and 3-Hour Refund & Concern Policy

Certain features of the Service require payment, including priority early-access cohorts, verified listing certifications, and due-diligence report generation. All applicable prices, taxes, and fee structures will be clearly disclosed to you before authorization.

Payment Routing & 3-Hour Forwarding: All payments facilitated through the platform are processed securely. Payments for peer transactions, listings, or verified services are held in transit and forwarded to their destined user or beneficiary within 3 hours from the time of transaction execution.

Strict 3-Hour Concern & Dispute Window: Because payments are forwarded to their destined recipient within 3 hours, you have a strict window of 3 hoursfrom the moment of payment completion to raise a concern, flag a billing error, or request a dispute hold.

How to Raise a Concern: To raise a dispute or concern within the 3-hour window, you must immediately raise a support ticket by emailing our dedicated desk at support@garudic.com or contacting garudic7@gmail.com with your transaction reference, user ID, and reason for the concern. Our platform support team will contact you promptly to investigate and, where appropriate, pause the disbursement or issue an eligible refund before funds are forwarded to the destined user.

Once the 3-hour window has elapsed and funds have been forwarded to the destined recipient, the payment is deemed executed and non-refundable by GARUDIC. For further details, please consult our dedicated Refund & Billing Policy ↗.

15. Communications

By creating an account you agree to receive transactional communications needed to operate the Service, such as one-time passwords, security alerts, and account notices. Marketing communications are sent only if you separately opt in, and you can withdraw that consent at any time. Message and data rates from your carrier may apply.

16. Account Suspension and Termination

You may stop using the Service and delete your account at any time through your account profile dashboard under “Security & Privacy Settings” or by submitting a request to support@garudic.com. We may suspend or terminate accounts for breach of these Terms, legal risk, fraud, or misuse of the Service. When your account ends, your right to use the Service ends. Sections that by their nature should survive, such as intellectual property, disclaimers, limitation of liability, indemnification, and governing law, survive termination.

17. Disclaimer of Warranties

The Service is provided “as is” and “as available”, without warranties of any kind, to the fullest extent permitted by law. GARUDIC disclaims implied warranties of merchantability, fitness for a particular purpose, and non-infringement, and does not warrant that information in the Service is accurate, complete, or current, or that the Service will be uninterrupted or error-free.

18. Limitation of Liability

To the maximum extent permitted by law, GARUDIC and its team will not be liable for indirect, incidental, special, or consequential damages, including lost profits, lost data, or lost goodwill, arising from or related to your use of the Service. Our total aggregate liability for claims relating to the Service is limited to the total fees actually paid by you to GARUDIC in the three (3) months preceding the incident giving rise to liability, or INR 5,000, whichever is less. Nothing in these Terms limits liability that cannot be limited under applicable law.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless GARUDIC and its team from claims, damages, and expenses arising from your breach of these Terms, your violation of law, or content you submit to the Service.

20. Changes to Terms

We may update these Terms from time to time. The version number and “Last updated” date at the top of this page identify the current version. If we make material changes, we will notify you through the Service or by email where practicable, and we may require you to review and re-accept the updated Terms before continuing to use the Service. Continuing to use the Service after changes take effect constitutes acceptance of the updated Terms.

21. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the substantive laws of India. Any dispute, claim, controversy, or proceeding arising under or in connection with these Terms, or the use of the Service, shall be subject to the exclusive jurisdiction of the competent courts located in Pune, Maharashtra, India.

22. Contact Information

Official corporate, billing, and support contact details for GARUDIC:

• Operating Entity: GARUDIC Multi-Services
• Direct Inquiries: garudic7@gmail.com
• Platform Support & Tickets: support@garudic.com
• Postal Address: Garudic multisevices Pune India 411035 (GARUDIC Multi-Services, Pune, Maharashtra, India 411035)